How to reach us

The most important mission of CREDIT EUROPE BANK is to satisfy the requirements of our clients in quality bank products and professional service. That’s why we are so interested in your opinion about our work. Should you have any comments or requests on the quality of services in CREDIT EUROPE BANK, please use the following forms for applying to citizens:

For written applications of citizens:JSC «CREDIT EUROPE BANK», 42-44 Shovkovychna str., Kiev, 01024, Ukraine:


For electronic applications of citizens, the form that is sent to the e-mail.

You can use the form for a confidential report about unacceptable behavior/violations in the activities of JSC "CREDIT EUROPE BANK".

To report violations in the field of AML / FT the form, that is sent to the e-mail.



Requirements for the registration of written applications of citizens and the timing of their consideration.

Law of Ukraine "About citizens' appeals"


If necessary, you can contact the official website of the NBU.


Schedule of personal reception of citizens by the management


Information on the organization and conduct of personal reception of citizens


Thank you for your attention. Look forward to hearing from you.

Contact Center:
Tel.:0 800 30 97 77
+38 044 390 67 33

42-44 Shovkovychna str.
01024, Kiev